How To Verify/Update Firmware

How To Verify/Update Firmware On Your Zencam Camera

Step 1: Please log into your account via the Zencam Security app. 

Step 2: Once you are logged in, select the settings (gear wheel) icon in the upper right hand corner. 

Step 3: In the settings menu, please locate the "Firmware Update" tab. If a firmware update is necessary there will be a red indication identifier prompting you that a firmware upgrade is ready. If there is not a red dot, you are operating on the most up to date firmware. 

If you need to update the firmware, tap on the "Firmware Update" tab to proceed with the update. 


Step 4: In the firmware update menu, you will notice the current version of firmware that is on your camera, and the latest firmware file that will be downloaded to your camera. To proceed with the update, please click on "Update Firmware".


Step 5: Once Update firmware is selected, you will then be prompted whether or not you would like to proceed with the download. Please note, the update process will take a few minutes, so please ensure the device remains online throughout the process. To proceed, please tap on "Update Firmware".


Step 6: The firmware file will begin to download from that point. Please wait for the download and upload of the file to complete its processes. 


Once the process is complete, there will be a prompt letting you know that the firmware has successfully updated, and the current version is now updated on your camera. 



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