How To Perform A Factory Reset.
Step 1: Please make sure your camera is connect to a power supply.
Step 2: Once power is applied to the camera, to reset the camera, press and hold the reset button on the bottom lower portion of the camera for 8 seconds.
Step 3: Once the LED indicator light on the front of the device turns red, please release the reset button. From this point the camera will being to reset and reboot.
Step 4: Once the camera has completed its factory reset process, the camera will then automatically detect your WiFi network and a the LED light will change from red to a solid green. This indicates that the device has completed its reset process and is currently connected to your WiFi network.
For more supplemental information regarding indicator lights on your camera and their meanings, please refer to the reference table below:
Reference Table 2‑2 below for additional details regarding the indicator light.
Indicator light status |
Device status |
Solid Red |
Device may be malfunctioning. Can also signal a reboot if the light stays red for a few seconds but then turns green. |
Green, Flashing Slowly |
Boot complete, ready to connect to Wi-Fi |
Green, Flashing Rapidly |
Attempting to connect to Wi-Fi |
Green, Solid |
Wi-Fi connected |
Red & Green, Alternately Flashing |
Firmware is being updated |
Red, Flashing Slowly |
Network connection failed, network is disconnected |
Red, Flashing Rapidly |
Malfunctioning, boot failure, SD card malfunction |
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