How To Set Up Your Camera

How to set up your Zencam camera for the first time.

Step 1: Power on the camera using the included power adapter.

Step 2: Download the Zencam app from the Apple Store or Google Play Store.

Step 3: Register a Zencam account.


Step 4: Tap the + icon on the top right corner of the Cameras page to add a new camera.


Step 5: Next, scan the QR code on the back (or bottom) of your Zencam camera. If you are not able to scan the QR code successfully, you can manually enter in the serial number of the camera by tapping on the “Manually Enter Serial Number” button.


Note: Do NOT scan the QR code information directly from the box, it will not work, please scan the QR code located on the S/N tag on the back or bottom of the camera when setting it up.

Step 6: If you entered or scanned a valid serial number, the model of your camera will show on the next screen. Tap the Next button to continue.

Step 7: 
You will be prompted to set up the camera on Wi-Fi. Tap the button to continue. Ensure you are connected to the Wi-Fi network you would like to set the camera up on.


You will be shown some important information in regards to the Wi-Fi setup process. Note that Zencam cameras only operate on the 2.4 ghz frequency (so ensure your network is running on 2.4ghz). Position the camera about a foot away from your mobile device. Once the setup process begins, your device will start to play a sound.

Step 8: Your camera should connect successfully after about a minute.


Step 9: Once the camera is connected, you will be requested to enter in the camera’s password. The default password for the camera is admin.


Step 10: Next, you will be prompted to change the password. Please enter in a password that is at least 8 characters long, with a combination of both letters and numbers.


Step 11: Lastly, change the name of the camera. You can name the camera in relation to where it is located, such as “Living Room”, “Office”, or “Kitchen”. Tap the Save icon in the top right corner once finished.


Step 12: Congratulations! You have now set up your Zencam camera successfully. For recordings, you can sign up for a free trial of Zencam Cloud for cloud recordings, or insert a microSD card for local recordings. If you had a microSD card inserted previously, you will need to re-insert it.

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