How To Control Your Camera Using The Zendesk Desktop Software.
Step 1: Please log into your Zencam Desktop application.
Step 2: Please hover your mouse pointer over the desired camera you wish to access. You will notice icon and a icon as well. Please select the icon to access your camera feed.
Step 3: Once the is selected you will notice your live feed will then begin to start playing. In this menu, on the bottom center banner you will notice a list of controls.
Snapshot: Click this button to take a screenshot of the live feed. The picture will be saved by default to the PC Files folder.
Manual Record: Click this button to manually record live video. The video will be saved by default to the PC Files folder.
Mic: Click this button to control the microphone settings on your camera.
Speaker: Click this button to control the speaker volume on your camera.
SD: Click this button to switch from high-definition video, to standard definition video.
PTZ: Click this button to control the camera's built in Pan/Tilt/Zoom functionality.
Note: PTZ will only be available with the M1 and M2 series cameras.
Multi View Modes: Click on either selection to view a single channel feed or multiple channel feeds. This option allows you to view up to 16 different camera feeds simultaneously.
Full-Screen: Click this button to enable full screen on a selected camera feed.