How To Extend Cloud Storage

How To Extend Cloud Storage On Your Zencam Camera.

Zencam offers a diverse solution for storing your recorded events, such as providing cloud based storage options. If you have an existing cloud plan and would like to upgrade/extend your service , please follow the step by step guide provided to complete the process. 

Step 1: Please select "Cloud Recordings" from the main menu. If a cloud plan is already associated with your camera you will see it listed in this menu, please click on the "Extend Service" button to begin the upgrade process. 


Step 2: Once selected, you will notice a variety of different cloud plans to choose from. These includes plans that provide 7 day storage, to 14 day, up to 30 days of storage. Please select which plan will suit your needs from the menu. Once you have chosen the desired storage plan, please click on the "Buy" option to continue. 


Step 3: Please enter your method of payment. Zencam offers you several different methods of payment. You can pay directly with a credit card, PayPal, as well as provides you an option to auto renew your subscription. To proceed with the process, please select your method of payment and confirm the payment with the "Confirm Payment" button. 


Note: If auto renew is selected, your subscription will be renewed every month unless you cancel it. Payment will automatically be taken two days before it is due. Please ensure that you have appropriate funds in your account before payment is due. 

Step 4: Once you have confirmed your payment method you will then need to enter your payment credentials. For a credit card payment, please enter the name listed on the card, a valid phone number, the credit card number, expiration date, CCV number listed on the back of the card, and the billing zip code. Once this information is entered, please select the "Pay" option to continue. 


Once the payment credentials have been properly entered and the "Pay" button is selected, your transaction will then begin to process. 


Congratulations! Once the payment has been processed successfully, you have now completed the upgrade process for your Zencam cloud storage. You will now be able to store and access recorded events via your established cloud account. All data is retained onto the cloud as per the cloud plan specified and can be accessed from anywhere anytime. 

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